• (407) 233-3321

Discover How Your Practice Stacks Up in Under 5 Minutes

Get your free, personalized Revenue Cycle Benchmark Report — delivered to your inbox, no obligation.

Most practices leave $50K–$250K+ on the table every year without realizing it. Our quick benchmark survey compares your key RCM metrics against top-performing practices and shows exactly where you can improve.

STEP 1 OF 4 25%

Number of Providers at Your Practice

1-2
3+

You must select one option.

Who handles your medical billing?

In-house
Outside Vendor

You must select one option.

Q1. How long does it take to submit claims after the encounter is closed in your EHR??

< 3 days
4–5 days
5+ days
I don’t know

You must select one option.

Q2. What percentage of claims are adjudicated within 30 days?

< 50%
50–70%
70–90%
>90%

You must select one option.

Q3. Are you being paid at your contracted rates from your insurance companies?

Yes
No
I don’t know

You must select one option.

Q4. What is the average number of patients one provider sees on a daily basis?

< 15
16–20
21–24
>25

You must select one option.

Q5. What percentage of your claims are denied on first submission?

< 5%
5–15%
15–25%
>25%
I don’t know

You must select one option.

Q6. How often do you review coding accuracy (e.g., CPT and ICD-10 codes)?

Daily
Weekly
Monthly
Quarterly or less

You must select one option.

Q1. How would you rate your patient satisfaction related to billing?

Poor
Average
Good
Excellent

You must select one option.

Q2. How long does it take your RCM vendor to submit claims after the encounter is closed?

< 3 days
4–5 days
5+ days
I don’t know

You must select one option.

Q3. What is the average number of patients one provider sees on a daily basis?

< 15
16–20
21–24
>25

You must select one option.

Q4. Are you being paid at your contracted rates from your insurance companies?

Yes
No
I don’t know

You must select one option.

Q5. What is your practice’s First-Pass Clean Claim Rate?

< 75%
76–85%
86–95%
>95%

You must select one option.

Q1. What percentage of claims are adjudicated within 30 days?

< 50%
50–70%
70–90%
>90%

You must select one option.

Q2. Are you using analytics to monitor practice management KPIs (e.g., schedule maximization, payor mix, aged receivables, no show percentage)?

Yes
No
I don’t know

You must select one option.

Q3. Are you being paid at your contracted rates from your insurance companies?

Yes
No
I don’t know

You must select one option.

Q4. What is the average number of patients one provider sees on a daily basis?

< 15
16–20
21–24
>25

You must select one option.

Q5. How much of your insurance Accounts Receivable (A/R) is over 60 days?

< 10%
10–20%
20–30%
>30%
I don’t know

You must select one option.

Q6. How much of your patient Accounts Receivable (A/R) is over 60 days?

< 10%
10–20%
20–30%
>30%
I don’t know

You must select one option.

Q7. How often do you review coding accuracy (e.g., CPT and ICD-10 codes)?

Daily
Weekly
Monthly
Quarterly or less

You must select one option.

Q1. How would you rate your patient satisfaction related to billing?

Poor
Average
Good
Excellent

You must select one option.

Q2. How frequently do you use analytics to monitor RCM KPIs with your vendor?

Real-time or daily
Weekly
Monthly
Quarterly or less

You must select one option.

Q3. Are you being paid at your contracted rates from your insurance companies?

Yes
No
I don’t know

You must select one option.

Q4. What is the average number of patients one provider sees on a daily basis?

< 15
16–20
21–24
>25

You must select one option.

Q5. What is your average insurance Days in Accounts Receivable (A/R)?

< 15 days
16–25 days
26–40 days
>40 days

You must select one option.

Q6. What is your practice’s Net Collection Rate (NCR)?

< 90%
90–95%
95–97%
>97%

You must select one option.

100% confidential. Your report will be emailed to you instantly.

sample

Copyright © 2026 by Medinex Healthcare Solutions, Inc.

Sharell Gregory
Revenue Cycle Manager
Biography
With over 11 years of experience in revenue cycle management, Sharell has an extensive background in patient registration, insurance verification, and claims processing. She excels at optimizing performance, reducing administrative burdens, and streamlining billing and collections for healthcare practices. Sharell is passionate about investigating denied and underpaid claims, identifying revenue-impacting issues, and implementing corrective actions for financial success. Her attention to detail and dedication make her a valuable asset, as she views each claim not just as a task but as an opportunity to strengthen the financial backbone of a practice and contribute to its overall growth.
Kevin Hanley
VP of Business Solutions
Biography
Kevin Hanley is the Vice President of Business Solutions at Medinex, where they drive innovative strategies to optimize operational efficiency and growth for medical practices. With a robust background in business development and consulting, Kevin excels in crafting tailored solutions that enhance practice performance while prioritizing patient care. They are passionate about leveraging data-driven insights to foster sustainable success for Medinex’s partners. Outside of work, Kevin is actively involved in church and his children’s academics and athletics, reflecting their commitment to making a positive impact. Kevin’s leadership combines strategic vision with a dedication to excellence, positioning them as a key influencer in the healthcare sector.
Jennifer Bucken
VP of Business Analytics
Biography
As VP of Business Analytics at Medinex, Jennifer Bucken—known as JB—embodies expertise in healthcare practice management. With 13 years of experience, including a decade managing an Obstetrics and Gynecology practice, JB is immersed in the world of non-clinical operations, from front desk optimization to revenue cycle analysis. Her approach is data-driven and results-oriented, constantly analyzing key performance metrics to uncover inefficiencies and opportunities for growth. JB’s dedication goes beyond number-crunching; she collaborates closely with practices to improve workflows, boost productivity, and maximize profitability, ensuring that every report and every decision makes a tangible impact.
Kenneth Zongor
Chief Financial Officer
Biography
Kenneth Zongor serves as Chief Financial Officer of Medinex. He brings over two decades of healthcare financial leadership to the organization, having held senior finance roles at both Envision Healthcare and AmSurg. Kenneth is a Certified Public Accountant and spent more than a decade with both Arthur Andersen and Deloitte. Kenneth is passionate about partnering with our providers to create efficiency in financial operations for our practices and to help promote rapid growth. With deep expertise spanning financial strategy, reporting, and growth-enablement, Kenneth’s leadership helps anchor Medinex’s fiscal strength and expansion goals.
Kelly McCarthy
CEO & Founder
Biography

Kelly McCarthy is the CEO and Founder of Medinex, where she leads with strategic expertise in positioning medical practices for sustainable growth. She is also the proud owner of Celebration Pediatrics and Celebration OBGYN, where she fosters a commitment to high-quality patient care and operational excellence. With a background in investment banking, Kelly has extensive experience in strategic planning, business development, and financial growth. Her dedication extends beyond business; she co-founded the M Family Foundation, supporting women and children battling cancer. Kelly’s leadership blends innovation with compassion, making her a respected force in the healthcare industry.